End User License Agreement
Access to and use of CKGold or CKShop constitutes acceptance of the following terms and conditions. CartKeeper/Pixel Point Productions may update or change these terms at any time. It is the responsibility of the user to revisit the terms periodically, as the user is bound by the terms listed on this page. No venture or partnership between the user and CartKeeper, Pixel Point Productions and its' affiliates or partners is formed by this agreement, the user of the pixelpoint.com or CartKeeper.com web sites, or the user of the software provided.
It is prohibited to use our software in the sale or promotion of illegal merchandise or to display content that are religiously or racially offensive or inflammatory or anything else that would considered illegal by the laws governing the citizens of the United States and the states of Massachusetts.
CKShop and CKGold are licensed per shop installation. One license is required per store. Licenses may not be transferred after 30 days.
Warranties: All materials provided in the distribution software are presented with the belief that they are in good working order, and that the structure is valid. However, CartKeeper/Pixel Point Productions will not guarantee the completeness or functionality of any page or structure in the download or installation. Software is provided by CartKeeper/Pixel Point Productions "as is" and "with all faults". No warranties or guarantees are provided for the software.
Refunds: Refunds for the cost of the license will be given to any user that does not have the requirements needed to run the catalog, or are otherwise unable to use the script. Refunds may be requested in writing or via email up to 30 days after purchase. Installation and customization costs are NON REFUNDABLE. When installation is performed as part of CartKeeper hosting services a $25 fee will be withheld if refund is requested. Exclusion of refund applies to any service which is requested and approved at any time during or after the initial 30 period. Hosting refunds will be issued for unused months of service. Hosting refunds are not prorated within the month of cancellation.
In order to receive a refund, CartKeeper staff may request access to remove all installation files from the web server. Product not purchased directly from this site must be returned to the place of purchase and is subject to the return policies of the place of purchase. Refunds will be made in the same manner as the product was originally purchased. If you purchased by check, we will send you a check. If you purchased by credit card, your account will be credited. If by purchase order (for pre-approved accounts), your account will be credited. Please allow 4 - 6 weeks for your refund to appear on your account or to receive a check by mail. All refunds will require the completion and return of LOD (Letter Of Destruction) to process the refund. Please contact us. salesdesk @ cartkeeper.com
CartKeeper E-Commerce Solutions/Pixel Point Productions is not liable for refund of purchases made through value added resellers or third party providers.
Credit Card Payments: At our discretion or if your credit card company does not support AVS (address verification) you may be asked to provide additional proof of your identity and billing address before your order is processed. These may include a combination of the following articles.
#1 Valid Drivers License or signed picture ID
#2 Utility bill showing current billing address
#3 Front and Back of the credit card used at time of purchase (required)
#4 An authorization signature is required.
There are no exclusions to this policy if the request is made. If your are unable or unwilling to verify your address and identity through FAX an alternative method of payment is PAYPAL.
Liability: The user agrees to indemnify and hold CartKeeper, Pixel Point Productions and its affiliates, partners, employees, service providers, associates and contractors, harmless without exception or limitation from all liability, expenses, claims, action, fees, losses or damages caused by the direct or indirect use of the Catalog at any time and by any party. In no way will CartKeeper be held liable for any use of the catalog by the user or by third parties.
Responsibilities: The user accepts all responsibilities for the use of the software. CartKeeper, Pixel Point Productions and it's affiliates or partners will not be held responsible for any inappropriate use of a web site, shopping cart or company policies from a company or individual using the provided software.
Development: Developers may not install, for free, any version of the software without purchase.
Customization: Software is sold as-is and does not include any customization to the product or layout, nor does it include additions or modifications of fields. The user may customize any of the software for their own use. However, web site developers may not customize the catalog for in dependant sale to their clients without written agreement. The user will not hold the CartKeeper/Pixel Point Productions responsible for any damages caused by the user's customization of the software, nor will they expect the CartKeeper/Pixel Point Productions to fix problems that arise from any customization or incorrect installation.
Support: We provide online support and will address individual installation or use questions via email or in our forum. Unless otherwise specified phone support may incur additional fees. Support is available for a period of 90 days after purchase. After 90 days additional fees may apply at our discretion. Support via the user forum is free.
CartKeeper E-Commerce Solutions/Pixel Point Productions is not liable for support of licenses made through value added resellers or third party providers.
Discontinuation: CartKeeper/Pixel Point Productions reserves the right to discontinue distributing software systems, and may refuse or revoke the use of the system to any party who we feel is in violation of the terms of this agreement. CartKeeper/Pixel Point Productions is not responsible for contacting users of the software for discontinuation. The software will not be provided to companies known to be selling illegal items or services, nor will it be provided to individuals known to be under 18 years of age. The software will also be revoked from any company using inappropriate methods of promotion, such as spamming email addresses.
Data Backup: The user agrees to back up all data and information added into the software. In no way will CartKeeper/Pixel Point Productions be responsible for the loss or destruction of any parts of data or information entered using the software.
Security: No guarantees of security can be made regarding the administration area of the software system. All administration areas must be uploaded to a secure server for complete security. The password protection system included with the software is no guarantee of security. No private information should be added to an unsecured server that holds the software system.